INDEPENDENT COMPLAINT MANAGEMENT
ITP Sport offers a secure and confidential platform for reporting concerns, grievances, or allegations of misconduct, abuse, or unethical behavior within your organization. Our experienced complaint management team handles each case with sensitivity and discretion, adhering to established protocols and procedures to ensure a fair and objective process.
Key Features
- Experienced Team: We have extensive experience handling a wide range of complaints, from minor infractions to serious misconduct.
- Anonymous & Named Complaints: We efficiently manage both anonymous and named complaints.
- Dispute Resolution Options: We guide complainants towards the most suitable resolution pathway, including mediation, arbitration, or internal/external investigations.
- Administrative Support: We provide comprehensive support throughout the process, including managing timelines and facilitating communication between all parties.
Benefits
- Safe and Inclusive Environment: Fosters a safe and inclusive environment for all participants in your sport organization.
- Ethical Conduct & Fair Resolution: Builds trust and strengthens the integrity of your organization.
- Compliance & Transparency: Ensures adherence to relevant legislation and privacy laws.
TESTIMONIALS
“ITP Sport is reputable, ethical, expert-based and a pleasure to partner with. At Generation Safe we are very discerning with who we trust in this space, and ITP Sport’s team is one in which we highly recommend and are grateful to have in our broader TEAM of Safe Sport advocates and game changers.”
“ITP provides professional, timely and sport sensitive support services in a cost effective fashion. Most importantly, ITP is staffed with professionals who understand the NSO culture and environment, which helps tremendously in determining effective paths and solutions to sensitive and impactful concerns”
“Allison is s committed leader and advocate in Safesport and it has been my privilege to work with her. Her innovative work, blazing a trail to create solutions to keep athletes safe, is important and admirable.”
“Ilan’s integrity drives his every day life, whether that is with family, friends or work. His passion is safety and performance. He has a firm belief that both are required to perform at your potential.”
Find out how we can help your organization. Click below to get started.